Shipping policy
Thank you for shopping with us! We are committed to delivering your products quickly and efficiently. Below you’ll find information about our shipping process.
- Order Processing; Orders are processed Monday through Friday, excluding holidays.
- Please allow 1-3 business days for order processing. Once your order has been processed, you will receive a notification with tracking information.
2. Shipping Times & Costs
- Standard Shipping: Estimated US delivery within 5-7 business days.
- International Shipping: Delivery times vary depending on the destination, but typically take 7-21 business days.
Shipping rates are calculated at checkout based on your location and the shipping method selected.
3. Shipping Regions
We currently offer shipping to the following regions:
- Domestic (U.S.)
- International (select countries). Please check the shipping options available at checkout or email to Carmen@gd-sale.com for help.
4. Shipping Carrier
We use trusted carriers such as USPS, UPS, FedEx, and DHL for shipping. The specific carrier used for your order will be included in the tracking information provided.
5. Shipping Address
Please ensure that your shipping address is correct at checkout. We are not responsible for any shipping errors or delays caused by incorrect or incomplete address details.
6. Order Tracking
Once your order has been shipped, you will receive an email with a tracking number. You can use this tracking number to track your package online.
7. International Shipping & Duties
For international orders, please note:- Your order may be subject to import taxes, customs duties, or fees imposed by the destination country. These charges are the responsibility of the customer. We recommend checking with your local customs office for more information on potential fees.
8. Lost or Stolen Packages
We are not responsible for lost or stolen packages once the tracking shows the package has been delivered. If you believe your package was lost or stolen, please contact the shipping carrier for assistance.
9. Shipping Delays
While we do our best to ensure timely delivery, shipping times may be affected by unforeseen circumstances, including weather delays, holidays, or issues beyond our control. Please be patient, and if you experience a delay, feel free to reach out to us for updates.
10. Contact Us
If you have any questions or concerns about shipping, please feel free to reach out to our customer support team, Carmen@gd-sales.com